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FAQ

Music & Camping FAQ

On arrival

Campsites open at 12 noon on Saturday, and the main site opens at 2pm. Wristband exchange also opens at 12, so head there early to avoid queuing!

On arrival our stewards will direct you to a parking spot. Your ticket entitles you to free parking for the duration of the festival. Vehicles are left at your own risk. If you require a disabled parking spot please let us know in advance.

There will be no vehicles allowed past the car park and into the festival site. Vehicle movement is prohibited on site throughout the festival, to keep everyone safe.

The camping is around a 5 minute walk from the car park. We can’t guarantee that there will be volunteers available to help you carry your camping gear from the car park to the tent so you should plan to do this yourself and only bring what you can reasonably manage.

Happy campers

There are no allocated pitches, if you wish to camp with friends please try and arrive together or the first to arrive can head for the biggest space and save room for friends. There will not be enough room for gazebos and canopies, please be aware of your fellow campers needs too.

If families in tents want to camp with families in camper vans or caravans that’s fine they can go in the campervan/caravan field but please pitch your tents sensibly and keep an eye on your children in case of moving vehicles.

Wristbands

Tickets will be exchanged for wristbands on arrival. Please visit the wristband exchange at the entrance before trying to enter the site. Wristband exchange will open at noon on Saturday, so head there early to avoid queues at 2pm when the gates open. Parents, please write your mobile telephone number on your children’s wristbands straight away. There is good mobile phone coverage on site (see below for more info on our lost child policy). Please keep your wristbands on for the duration of the event, as we may ask to check them at anytime. Once you have your wristbands you will be able to come and go from the site as you please.

Food and drink

You are very welcome to bring your own food and drink to the campsite only. Do not, however, bring any glass with you at all. Broken glass is very dangerous for kids and for animals who will be using the site and fields after the event. Leave all glass in the car, decant it into plastic bottles or pots or bin it. There are no exceptions.

You can bring your own alcohol to consume in the camping areas but it is strictly prohibited to bring alcohol out of the camping areas into the activity areas or the social. There is a licensed bar on-site.

Waste

You must aim to leave your camping spot as you found it, take everything home with you and leave all waste in the waste area provided.

Cooking and fires

There are no fires allowed anywhere on site, the same rules apply in the camping areas. Any bbq or cooking equipment must be raised off the floor by at least 15cm (6inch) to prevent fires and damage to the grass. The last thing we want is for the site owners not to let us back next year. If you are changing gas canisters for your cooker, please do so outside and some distance away from the tents.

Also, and for safety reasons, please don’t use candles or lanterns containing candles in the camping areas.

Chinese lanterns are also banned as the wire within them is very dangerous to livestock and there are a number of power lines running above the site. Please be sensible and help us to keep the festival and surrounding countryside safe.

Toilets and showers

There are toilets situated around the site and they are marked on the map. Your camping area may not be right next door to the loo, but should be no more than a five minute walk. If you notice that toilets have run out of loo paper or are getting a bit dirty then please let a steward know.

There are no shower facilities however there are sinks for teeth brushing and washing in the toilets.

ATMs

The ATMs are located at a Tesco store over the road.

First aid

We have first aid provision on site day and night. If you require first aid, please make your way to the entrance area. In an emergency, please alert one of the stewards who will radio for a medic to attend. Please do not call 999 as our medics will get to you much more quickly!

Lost children

All children will be given a wristband on entry, with a space for a parent’s mobile telephone number. Please keep your phone with you. You can charge it up at the information tent.

We suggest that families with older children make clear plans as a family when they arrive, with an agreed meeting place if you lose each other. If your children cannot find you, show them what our stewards look like so that they know who to approach.

Lost children will be cared for by the registered child carers and can play and have fun while they wait for you at the lost child point.

Give your children the same advice you would if you were anywhere else: don’t go off with strangers or anyone without telling you first.

What to bring

Some suggestions of what not to forget when camping with kids…

Sunscreen, waterproofs, wellies, sunhat, warm blankets – it will probably get cold at night, waterproof picnic rug, transportation – a buggy (with a raincover) or sling, first aid kit, wipes, wipes and more wipes, nappies, anti-bacterial hand gel, bucket/travel potty – for midnight wees, torch, fancy dress.

What not to bring

Glass, bikes, anything illegal, fireworks, kites, sound systems.

Security at Southwest Autosport

The safety of our festival goers is always our top priority. We are working together with our security company and the authorities to put in place all necessary measures. Any additional information or advice will be communicated to ticket holders.

Finally

Please respect the other festival goers to make our festival a safe and enjoyable one for everyone.

Everyone is going to get along famously, but Southwest Autosport reserves the right to eject anyone from the festival site if we deem your behaviour to be antisocial or inappropriate in any way.

Children are the responsibility of their parent/guardian at ALL times.

Contact US

Head Office

25 The Crescent
Plymouth
PL1 3AD

Hotline

0330 223 4096

Email

[email protected]

 

 

event info

Venue Location

Newton Abbot Racecourse
Newton Road
Kingsteignton
Newton Abbot
Devon TQ12 3AF

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© 2019 SW Event Services Ltd. Southwest Autosport is a trading name of SW Event Services Ltd.

Company Registered in England & Wales, Company No.08011870 VAT No.177067680.